How to Say “No”
(Emily Post’s Etiquette, p. 287)
People often feel uncomfortable saying “no” to requests. One of the bedrock principles of good manners is honesty
1. Accompany a “no” with a positive comment
2. Don’t hem and haw, just say “no”
3. Don’t open the door for future requests unless you welcome them. “I can’t help now but call me in the future…
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